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All sale items are final sale. Intimate items such as underwear, swimwear, earrings and cosmetics are final sale. Others within 14 days can be exchanged or store credit is given. No refunds are issued. Custom items are ALWAYS FINAL SALE. Not clear on something? Please contact us at email@example.com
We offer exchange or store credit only. All sale items and custom items are final sale. Intimate items such as underwear, swimwear, earrings and cosmetics are final sale. Customer is required to pay for shipping both ways on exchanges. Please be aware of sizing of online purchases and contact us if you need any assistance. Exchanges must take place no later than 2 weeks after your package has arrived. We do not accept returns. We do not refund shipping charges. We accept 1 exchange per original transaction, meaning, you can not exchange for an item because you chose the wrong size, and then exchange your exchanged item because you again chose the wrong size. We seriously stress the importance of asking for assistance with sizing when needed, our sales assistants can flat measure garments, tell you about the fabric and the stretch, the length of the hem and many other things that could affect the fit, so please don’t hesitate to contact us at firstname.lastname@example.org