DO NOT BOOK AN APPOINTMENT IF YOU HAVE NOT BEEN IN TOUCH WITH US TO CONFIRM A TIME. BY ADDING THIS LISTING TO YOUR CART YOU ARE AGREEING TO THE FOLLOWING STORE RULES. WE RESERVE THE RIGHT TO CANCEL ANY APPOINTMENTS FOR ANY REASON.
Please do not book an appointment if you cannot adhere to the following store rules:
- Customers must wear masks in store and in our fitting room, staff will be doing the same.
If you have accessibility needs around mask use, please contact us and we will work with you to ensure safety and accessibility!
- Customers must use sanitizer when entering the store and before entering the change room.
- Customers must maintain 6ft distance from our employees which means we will be unable to pass garments to you, help with zippers or adjustments. We will not be offering alterations at this time.
- We prefer not to accept cash but will if necessary.. We will be accepting cards via square, paypal and email money transfers.
- Limit of two people per booking. (You may bring 1 person but will need to social distance from staff)
- To ensure things run smoothly between clients we cannot allow appointments to go past the 1-hour time slots. Customers will not be allowed to enter before their allotted time, and if you are running late it will be deducted from your slot.
- Cancellations are required at least 24 hours prior as we only have a few appointments a day unless you are feeling unwell then please contact us immediately by email email@example.com.
- We are limiting items to try on to 8 per customer as they need to be cleaned/quarantined after each client.
Measures we are taking:
- We will be sanitizing high touch surfaces between each client, including door handles, counters and payment terminals.
- We will be steaming the change room curtain and tried-on garments between clients. Please note this method is not guaranteed to prevent spread of germs, but is an extra precaution we are taking.
- When possible, items will be quarantined for 48-hours between clients. When not possible, we will let you know that an item you’ve requested has been tried on within that time-frame and the decision will be yours.
- We reserve the right to cancel appointments, please leave correct contact information so we can contact you to confirm your appointment. By purchasing an appointment time you agree to all of of the above.
We strongly encourage you to pre shop our website and leave a note on your appointment order letting us know what you may be interested in and size (approximate) so we can start a list for you. We do not have all items on the showroom floor. If you need help picking items, please let us know in the notes and we can send you a questionnaire. Since we sell online, and appointments may happen before you there is no guarantee these items will be available when you arrive.
Thank you so much for your cooperation and understanding.