Frequently Asked Questions

Where are you located?

We are an online store based out of Nova Scotia, Canada.

Do you offer alterations?

We do not offer alterations. 

What currency is your site?


What forms of payment do you accept?

We accept PayPal, credit card, cash, gift card and EMT.

Do you sell gift cards?

We sure do! You can find them here.

How do I know my size?

We have individual size charts listed on each product page and highly recommend using these. You can watch our video on how to take your own measurements here. 

I need sizing help what should I do?

Please send us a message! We would be more than happy to guide you to the right size. Or email us at vivaciousvixenapparel@gmail.com, we can also do video calls to help you with your measurements!

Can you hold an item for me?

We are unable to hold items at this time. 

Do you do custom orders?

I am not accepting any custom orders at this time. I accept a very limited number of custom orders.  All orders must fit within our size chart and be an item previously made by myself. Please do not send me a photo and ask me to make someone else’s design. If you do not fit in the size chart there will be an additional pattern making fee if we chose to accept the project. I reserve the right to say no to custom orders for any reason.  We do not make children’s clothing. Bridesmaids must contact 6 months prior to the wedding. Custom orders are only available to local customers and a non refundable deposit is required.

Who made your banner image?

A few of them were made by lovely Jeff Babineau from Babineau Photography and Randal Tomada!