TEMPORARY SHIPPING POLICIES DUE TO COVID-19
**** Select curbside pickup is available if you would like to pick up your order please contact us. Orders will be shipped as soon as possible but please expect delays. All items are shipped via Canada post during this time and tracking is only available to Canada. Shopify automatically sends out a notification of a tracking number when parcels are marked as shipped even when there is no tracking number, if you are unable to track through the email this is why. Masks are shipped letter mail and do not have tracking. Please do not hesitate to contact us if you have any questions regarding these matters. Offer subject to change at any time ***
Use code PICKUP to pickup items in store. Items must be picked up within 14 days or we consider these items to be abandoned. No refunds will be given. This also applies for items that have been altered, you have 14 days to pick up these items.
Packages are shipped Tuesday-Friday and can take 1-3 days to process your order. (unless listed that the item is made to order, see individual items for details) If items are ordered over the weekend they will not be shipped until Tuesday. If you provide an incorrect address shipment processing times will take longer.
Flat rate shipping to Canada is $10 and the USA $12. Everywhere else is $20 and we ship worldwide! Prices in CAD.
You are responsible for inputting your correct address. We will mail to the address you have provided and if this is incorrect you will be responsible for any shipping fees.
We ship via chit chats shipping service. Items in Canada will be delivered by Canada post and United states will be USPS. Please note with this service our business address will not be listed as the return address. Please do not ship anything intended for us to these addresses.
Some items may take up to 28 working days for delivery. We sometimes ship factory direct in order to offer you more products so you may have multiple packages shipping at separate times and arriving at separate times as well. Please contact us if you have questions on availability or need something by an event date and we will let you know if this is possible. We are not responsible for any duties/taxes/brokerage fees your country may charge upon entry.
We are not responsible for lost or stolen packages. Tracking is provided for shipments to Canada.
Need something fast? We can send items express for an extra cost. Please contact us for this info.
*All shipping specials and rates are subject to change.