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Shipping Info

TEMPORARY SHIPPING POLICIES DUE TO COVID-19

**** Select curbside pickup is available if you would like to pick up your order please contact us. Pickup times are Wednesday 12-3 but an appointment is still required. If this timing does not work for you please contact us as we may be able to accomate you.

Orders will be shipped as soon as possible but please expect delays. All items are shipped via Canada post during this time and tracking is only available to Canada. Shopify automatically sends out a notification of a tracking number when parcels are marked as shipped even when there is no tracking number, if you are unable to track through the email this is why. Masks are shipped letter mail and do not have tracking. Please do not hesitate to contact us if you have any questions regarding these matters. Offer subject to change at any time ***

When ordering a pre order item with other items, your in stock items will be shipped when the pre order is available.

If you are caught abusing coupon codes your order will be cancelled.

We will only be doing contactless deliveries. We will only be delivering to places that have a safe drop spot or where the customer can come outside to receive their package from a distance. We will not be going inside businesses, workplaces or apartment buildings to deliver. Any orders that go against this policy will be cancelled. No exceptions. If you ask us to leave it somewhere are we not responsible for stolen packages.  

Items for pickup must be picked up within 14 days or we consider these items to be abandoned. No refunds will be given. This also applies for items that have been altered, you have 14 days to pick up these items.

Packages are shipped Tuesday-Friday and can take 1-3 days to process your order. (unless listed that the item is made to order, see individual items for details) If items are ordered over the weekend they will not be shipped until Tuesday. If you provide an incorrect address shipment processing times will take longer. 

Flat rate shipping to Canada is $10 and the USA $12. Everywhere else is $20 and we ship worldwide! Prices in CAD.

You are responsible for inputting your correct address. We will mail to the address you have provided and if this is incorrect you will be responsible for any shipping fees.

 

We are not responsible for lost or stolen packages. Tracking is provided for shipments to Canada.

Need something fast? We can send items express for an extra cost. Please contact us for this info. 

*All shipping specials and rates are subject to change.